Privacy Policy

At DTLA Professional Services, LLC ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dtlaprofessionalservices.com and use our bookkeeping, accounting, tax, and payroll services.

We are a Veteran-Owned Business located in Downtown Los Angeles (90017), and we adhere to the highest standards of data privacy, including compliance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

1. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device.

A. Personal Information

When you contact us, book a consultation, or engage our services, we may collect:

• Identifiers: Name, postal address (e.g., 770 S Grand Ave), email address, telephone number, Social Security number (SSN), or Tax Identification Number (TIN).
• Financial Information: Bank account details, credit card numbers, financial statements, tax returns, payroll data, and transaction history required for bookkeeping purposes.
• Business Information: Company name, entity type, registration numbers, and operational details.

B. Non-Personal Information

We automatically collect certain information when you visit our website:

• Usage Data: IP address, browser type, operating system, referring URLs, and pages visited.
• Cookies: Small data files stored on your device to improve website functionality and user experience.

2. How We Use Your Information

We use the collected information for the following professional business purposes:

• To provide and manage our accounting, bookkeeping, payroll, and tax preparation services.
• To communicate with you regarding your account, deadlines, and regulatory changes in Los Angeles and California tax laws.
• To process payments and generate invoices.
• To comply with legal obligations, including IRS and California Franchise Tax Board requirements.
• To improve our website and customer service.

3. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following situations:

• Service Providers: With trusted third-party vendors who assist us in operating our website and conducting our business (e.g., secure cloud storage, payroll processing software like QuickBooks or Gusto), provided they agree to keep this information confidential.
• Legal Requirements: If required by law, court order, or government regulation, or if necessary to protect our legal rights.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business to another company.

4. Data Security

We implement industry-standard security measures to protect your personal and financial information. This includes:

• Encryption: Using SSL/TLS encryption for data transmission on our website.
• Access Control: Restricting access to sensitive financial data to authorized personnel only.
• Secure Storage: Utilizing encrypted digital storage solutions and secure physical record keeping at our DTLA office.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your California Privacy Rights (CCPA/CPRA)

If you are a resident of California, you have specific rights regarding your personal information:

• Right to Know: You may request disclosure of the specific pieces of personal information we have collected about you.
• Right to Delete: You may request the deletion of your personal information, subject to certain legal exceptions (e.g., retaining data for tax audit purposes).
• Right to Correct: You may request corrections to inaccurate personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at 213-444-2224 or email info@dtlaprofessionalservices.com.

6. Third-Party Links

Our website may contain links to third-party websites (e.g., IRS.gov, QuickBooks). We are not responsible for the privacy practices or content of these external sites.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

DTLA Professional Services, LLC
770 S Grand Ave
Los Angeles, CA 90017
Phone: 213-444-2224
Email: info@dtlaprofessionalservices.com